mazdek
E-Commerce & Shop • E-Commerce

AI Shopping Assistant

Your personal AI shopping advisor that guides customers in real-time, recommends products, and accompanies them through the entire purchase process.

35% higher conversion rate
Chatbot Recommendation Engine NLP E-Commerce

35%

Higher Conversion

24/7

Availability

45%

Longer Session Time

28%

Larger Cart Size

About this Solution

How does the AI Shopping Assistant work?

The AI Shopping Assistant revolutionises the online shopping experience. Like an experienced sales consultant in-store, it understands your customers' needs and guides them to the perfect product.

The agent analyses browsing behaviour, previous purchases, and current customer queries. Based on this data, it offers personalised recommendations, answers product questions, and assists with purchase decisions.

Whether size advice for fashion, technical specifications for electronics, or gift ideas — the AI Shopping Assistant is available around the clock and speaks your customers' language.

Features

What this agent can do

Personalised Advice

Analyses customer preferences and purchase history for tailored product recommendations.

Natural Conversation

Understands complex queries like "Looking for a dress for a summer party, budget 150 CHF".

Product Comparison

Automatically compares similar products and explains differences in understandable terms.

Multilingual

Communicates fluently in German, English, French, and Italian.

Examples

How it works in practice

1

Gift Advice

""Looking for a gift for my mother, 60 years old, loves gardening, budget 80-100 CHF.""

The Assistant recommends suitable garden tools, books, or accessories with direct links to the cart.

2

Fashion Size Guide

""I'm 175cm tall, 70kg, what size fits in your winter jacket?""

Based on the size chart and customer reviews, the agent recommends the optimal size.

3

Technical Consultation

""Which laptop is suitable for video editing under 1500 CHF?""

The agent filters by specifications, compares models, and explains differences clearly.

FAQ

Frequently Asked Questions

How does the AI Shopping Assistant learn my product range?
The agent is trained with your product catalogue, including descriptions, specifications, and categories. It continuously learns from customer interactions and improves its recommendations.
Can the assistant also answer order status enquiries?
Yes, through integration with your shop system, the agent can handle order status, delivery times, and returns. For complex cases, it forwards to customer service.
How is the assistant integrated into my shop?
Integration is via a chat widget embedded in your existing shop. We support Shopify, WooCommerce, Magento, and custom solutions.
What data is stored?
Conversations are anonymised and stored for quality improvement. Personal data is handled in accordance with GDPR and Swiss data protection law.

Interested in this solution?

Let's discuss how the AI Shopping Assistant can transform your online shop.

Get Free Consultation View All Solutions