mazdek
Compliance & Security All Industries

Incident Response Coordinator

Automated coordination during security incidents. The agent orchestrates response teams, documents all actions, and ensures compliance with reporting obligations.

67% faster response time
Incident Response SIEM SOAR Forensics Alerting

67%

Faster response

100%

Documentation

< 1 min

First notification

0

Missed reporting deadlines

About this Solution

How does the Incident Response Coordinator work?

The Incident Response Coordinator is your automated incident commander during security events. In critical situations, every minute counts — the agent takes over coordination and ensures nothing is overlooked.

Upon detecting an incident, the agent automatically starts the defined response process: notifying the right people, assigning tasks, collecting evidence, and documenting all actions in real-time. It considers regulatory reporting obligations such as the GDPR 72-hour deadline.

After remediation, the agent automatically creates post-incident reports, identifies improvement opportunities, and updates runbooks for future incidents. This way, every incident becomes a learning opportunity.

Features

What this agent can do

Automatic Escalation

Intelligent notification of the right teams based on incident type, severity, and availability.

Playbook Automation

Execution of predefined response playbooks with automatic containment actions and evidence preservation.

Compliance Tracking

Automatic monitoring of reporting obligations (GDPR 72h, NIS2, FINMA) with countdown and escalation.

Forensics Support

Automatic evidence preservation, log aggregation, and chain-of-custody documentation for legally sound analysis.

Examples

How it works in practice

1

Ransomware attack detected

The SIEM reports suspicious encryption activity on multiple servers at 3:00 AM.

The agent automatically isolates affected systems, alerts the security team via SMS, starts the ransomware playbook, and begins evidence preservation — all within 2 minutes.

2

Data breach with personal data

An employee reports that customer data was accidentally made publicly accessible.

The agent immediately starts the GDPR breach process: 72-hour timer, DPO notification, authority report template creation, customer notification coordination.

3

DDoS attack on critical systems

Sudden traffic spike causes customer portal outages.

Automatic activation of DDoS mitigation service, traffic redirection, status page update, NOC and management notification — parallel and in seconds.

FAQ

Frequently Asked Questions

How does the agent integrate with our SIEM?
The agent supports all common SIEM solutions: Splunk, Microsoft Sentinel, IBM QRadar, Elastic SIEM, Sumo Logic, and more. Integration is done via APIs or webhook-based alerts. The agent can also be controlled directly from SOAR platforms.
Can we define our own playbooks?
Absolutely. You create playbooks via a visual editor or import existing runbooks. Playbooks can combine automatic actions (isolation, blocking), manual tasks, and approval processes.
How is chain of custody ensured for forensics?
All collected evidence is tagged with timestamps, hash values, and access logs. The agent automatically documents who performed which actions when — court-admissible according to international forensics standards.
What happens if the agent fails?
The agent runs redundantly and highly available. In case of failures, a fallback mechanism kicks in: critical alerts are forwarded directly via SMS/call to the on-call team. All actions are synchronized after the fact.

Interested in this solution?

Let's discuss how the Incident Response Coordinator can accelerate your security operations.