mazdek
Integration & Middleware • Enterprise

Master Data Sync Agent

Synchronizes master data between all enterprise systems in real-time. The agent detects conflicts and resolves them intelligently according to defined rules.

95% fewer data inconsistencies
MDM Data Quality Real-time Sync Conflict Resolution

95%

Fewer Data Inconsistencies

< 1s

Synchronization Time

100%

Audit Trail

70%

Less Manual Maintenance

About This Solution

How Does the Master Data Sync Agent Work?

The Master Data Sync Agent ends the chaos of inconsistent master data. When the same customer data is maintained in CRM, ERP, e-commerce, and marketing tools, discrepancies inevitably arise.

Our AI agent continuously monitors all connected systems and detects changes within milliseconds. In case of conflicts — for example, when a customer's address is changed differently in two systems — it applies intelligent conflict resolution strategies.

The agent learns from past decisions and can act increasingly autonomously. For critical conflicts, it creates tasks for data stewards with all relevant information for quick decision-making.

Features

What This Agent Can Do

Real-Time Synchronization

Changes are propagated between all systems within milliseconds.

Intelligent Conflict Resolution

AI-based decisions for conflicting data based on rules, history, and context.

Data Quality Engine

Automatic validation, normalization, and enrichment of master data.

Golden Record Management

Central master record with complete lineage and versioning of all changes.

Examples

How It Works in Practice

1

Customer Address Change

"A customer changes their address in the web shop. At the same time, sales updates the address in CRM."

Agent detects the conflict, checks timestamps and source, selects the most current version and informs both parties.

2

Product Master Data

"New product data is created in the PIM system and needs to appear in ERP, web shop, and marketplaces."

Automatic distribution with format-specific transformation for each channel.

3

Supplier Management

"A supplier changes their bank details. This information exists in purchasing, accounting, and logistics."

Immediate synchronization with additional validation of new bank details against fraud patterns.

FAQ

Frequently Asked Questions

Which systems can be connected?
The agent supports over 200 pre-built connectors for common ERP, CRM, PIM, and e-commerce systems. For proprietary systems, we develop custom adapters.
How are conflicts resolved?
You define conflict resolution rules based on data source, currency, completeness, or business logic. The agent can also learn which source is more trustworthy in which context.
What happens during system outages?
All changes are buffered and automatically synchronized after connection is restored. Eventual consistency is guaranteed.
How is data quality ensured?
Built-in validation rules check data format, plausibility, and completeness. Data can be automatically cleansed and enriched (e.g., address normalization).

Interested in This Solution?

Let's discuss together how the Master Data Sync Agent can improve your master data quality.

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