Merc u Serten yah Gimini
Merc u Serten bo karkirina bi mazdek GmbH re li gor qanuna Swisre.
Van Merc u Sertenen Gimini (ji vir de "GTC") peywendiya karsaziyeh di navbera mazdek GmbH (ji vir de "Peskeser", "em" an "mazdek") u xeridare (ji vir de "Xeridare" an "Musterih") de bo hemuh xizmetah di wareh perwerdehiya web, perwerdehiya nermalava, careseriyah AI-hezkirih, perwerdehiya serlipaneh mobil u xizmetah dijital de bireve dikin.
Agahdarih: Van GTC bi awayeh yekem bo xeridareh karsaziyeh (B2B) yen hatine armanc kirin. Bo xeridaran di wateya qanuna Swisre de, rewzah peydiwar yah parastina xeridaran wekita peyda dibin.
1 Qada Peyda
1.1 Van GTC li hemuh peymanan, peskesan, fermanan u xizmetah Peskesere peyda dibin, bi taybet bo:
- Diseyna web u perwerdehiya web (malperah, serlipaneh web, e-bazirganiya)
- Perwerdehiya serlipaneh mobil (iOS, Android, cross-platform)
- Perwerdehiya nermalava u platform
- Careseriyah u entegrasyonah AI-hezkirih (Ajaneh AI, chatbot, otomasyoneh)
- Xizmetah hosting, parastine, pistevaniti u SLA
- Sewirandin, konsept u analiza teknikh
- Perwerdehiya API u entegrasyona pergalan
1.2 Merc u sertenen gimini yah xeridare yah cuda, nakokker an tekmilker nabine beshek peymane mezerku Peskeser bi awayeh eyan bi nivisi li ser derbasiya wan motiraziya bike.
1.3 Van GTC di peywendiyah karsaziyeh yah pesheroyen de ji peyda dibin, heke ew careke din bi awayeh eyan li hev neyen.
1.4 Qanuna Swisre bi tenahi peyda dibe, bi taybet Koda Peywirdariya Swisre (OR), beh Peymana Neteweyah Yekgirtih a Peymanah Firotin a Navneteweyih (CISG) u qanuna navneteweyih ya taybet.
2 Avakirin a Peyman u Fermanan Online
2.1 Peskesah ji Peskesere ne-gireder in u dikarin biguherun, mezerku bi awayeh eyan jihan neye gotine an dema gireder neye destnisan kirin.
2.2 Peymanek gireder bi ve diaxive:
- Pesenakirina fermane bi nivisi ji Peskesere bi email
- Imzekirina peskes, peyman an peymaneh xizmeteh ji her du aliyan
- Destpekkirina kare pistr daxwaziya nivisi an elektroniki
- Peredanin parevdana an temami miblexeh ji Xeridare
- Temamkirin bi pergala fermandana online bi pesenakirina emaileh pisin
2.3 Bo fermanan online li gor Art. 3 para. 1 lit. s UWG, Peskeser ewle dike:
- Destnisankirina zelal a nasnameya u navisana tekilih bi email re
- Peskeskirina gavah teknikh yah ku dibin sedema avakirina peymane
- Mumkiniya rastkirina xeletiyah ketine ber sandina fermane
- Pesenakirina yekser a fermane bi email
2.4 Peymanah ali yah zubani, guhertin an tekmilkerinen hewce pesenakirina nivisi ye ku derbas bibin (email bes e).
3 Qada Xizmetan
3.1 Cure u qada xizmetan bi peskes, ravekirin xizmeteh an taybetmendiyan bi nivisi tén destnisan kirin. Xizmetah ku bi awayeh eyan li hev nehatine ne mijara peymane ne.
3.2 Guhertin, firehkirin an kemberkirinah qada xizmetan (daxwaziyah guhertin) hewceyi peymaneh nivisi ya cuda ne u dikarin bibin sedema guheran di dem, biha u mercan de.
3.3 Peskeser mafa xwe heye ku bo temamkirina peywirdariyah xwe yah peymani ji subcontractoran, aliyen seyen an pergalah AI-hezkirih bikar bine. Berpirsyariya li hember Xeridare bi Peskesere re dimîne.
3.4 Peskeser xizmetdana profesyonel li gor rewsa hunereh deyndar e. Serketinah aborih an encamah taybetih deyndar ninin mezerku bi awayeh eyan li hev neyen.
4 Xizmetah AI-Hezkirih (Intelekta Sanayi)
4.1 Agahdariya Zelalti: Peskeser amur u pergalah AI-hezkirih di peskeskirina xizmetan de bikar tine. Ev bi taybet dihewine:
- Alikaran AI bo afandina u bashkirina kode
- Prosedûrah analiz u testkirina otomatik
- Amureh diseyn u naverokeh AI-hezkirih
- Modelah ferbuna makineyeh bo texminah proje
- Ajaneh AI bo peywendiya xeridaran (mes. chatbot, IRIS Control)
4.2 Kontrola Kaliteh: Hemuh naverok u kodah AI-cekiri ji aliyi pisporin mirovah jêhatih ve ber radestkirina bo Xeridare tén kontrol kirin, pejirandin u testeykirin.
4.3 Peredanina Daneyan bi AI: Dema bikarhanina xizmetah AI, daneyah proje dikarin ji bo peskeskarah AI yah derveyi (mes. xizmetah LLM-ya ewr-based) bén veguheztin. Peskeser ewle dike ku:
- Teneh daneyah hewce bo peskeskirina xizmetan tén veguheztin
- Tedbiren parastina daneyan peyda tén girtin
- Daneyah nepeniya xeridare beh motiraziyeh bo perwerdekirina AI nayén bikar anin
4.4 Garantiya Serketin Tune: Careseriyah AI-based di bin sinorkirinah teknikh de ne. Peskeser rastbuniya, tamamiyeh an beh-xeletiya encamah AI-cekiri garantih nake. Xeridare bo kontrola dawiyeh u bikarhani berpirsyar e.
4.5 Mafeh Afiriner bo Naveroka AI: Li gor qanuna Swisre, mafeh afiriner teneh bo karah ku bi afandina mirovan hatine taybetmend kirin derdikeve. Naveroka bi tenahi AI-cekiri beh guherandina mirov dibe ku bi mafeh afiriner neye parastin. Peskeser garantih dike ku hemuh karah radestkirih bi guherandina mirov hatine taybetmend kirin u bi vi awayih dikarin bén parastin.
5 Peywirdariyah Hevkariyi Xeridare
5.1 Xeridare peywirdar e ku hemuh agahdarih, material, dane u gihestin yah bo bicihkirina proje hewce bi dem, temam u berdest peskes bike.
5.2 Xeridare bi taybet ewle dike ku:
- Naveroka peska (nivisan, wene, logo) ji mafeh aliyen seyen azad bin an mafeh bikarhanin peyda hebin
- Kesanek tekilih ya jêhatih u desturdayih te destnisandin u heye
- Feedback, pesenakirinah u biryar di nav demah li hev hatih an munasib de bi dem tén peskesin
- Gihestina teknikh (hosting, domain, API, databaz) te peskesin
- Rastbun u tamamiya daneyah peska te garantih kirin
5.3 Derengbun ji ber hevkariya wenda, ne-temam an dereng a Xeridare:
- Dem u demah li hev hatih li gor dirêj dikin
- Dibe ku bibin sedema lekerdnah zede yah ku ji Xeridare tén fatûrekirin
- Peskesere ji peywirdariyah xwe yah peskeskirineh bo dema derengbuneh azad dikin
6 Biha u Mercah Pere
6.1 Hemuh biha bi Frankeh Swisre (CHF) ne u, mezerku bi awayeh eyan jihan neye gotine, bihayah net in plus baca nirxeh zede (TVA) li riya peyda (niha 8.1% an riya kemkiri).
6.2 Mercah pere bo projeyan:
Projeyah bin CHF 5,000:
50% di destpekkirina fermane de, 50% di temamkirina/pejirandina projeyeh de
Projeyah CHF 5,000 - 20,000:
40% di destpekkirina fermane de, 30% di milestoneh de, 30% di temamkirina projeyeh de
Projeyah ser CHF 20,000:
Bi peymaneh takekesi (mes. pereyah milestone yah mehi)
Xizmetah domdar (hosting, parastine, SLA):
Paredana mehi an sali
6.3 Fatûre di nav 30 rojan ji dema fatûreh de beh kembune pere dibe.
6.4 Derengburin: Di bûyera pereyeh dereng de, faiza derengburineh ya 5% p.a. li gor Art. 104 OR te dayine. Peskeser mafa xwe parastiye ku:
- Kare rawestine heta ku pere bi tamamih bé wergirtin
- Xizmetah jixwe radestkirih (mes. malpereh) offline bike
- Gihestina pergalan asteng bike
- Bo her biraneh bihayah CHF 20.00 fatûrebike
7 Dem u Bernameyan
7.1 Destnisankirin dem texminah ne-gireder in mezerku bi awayeh eyan bi nivisi wek "gireder" an "dema sabit" li hev neyen.
7.2 Demah li hev hatih teneh dest pe dikin dema:
- Hemuh agahdarih u materialah hewce bi tamamih hebin
- Paredanah li hev hatih hatibe wergirtin
- Gihestina teknikh hatibe peskesin
7.3 Derengbun ji ber ruhsatan ku ne di bin kontrola Peskesere de ne (nebuna hevkari, heza mezin, sekinin peskeskarah aliyen seyen, hwd.) dem li gor dirêj dikin beh ku Peskeser di derengburineh de be.
8 Pejirandin u Revision
8.1 Xeridare peywirdar e ku xizmetah radestkirih di nav 14 rojan ji peskesirine de kontrol bike u her xeletiyan bi nivisi bi hurdemani ragihine.
8.2 Pejirandin wek dayin te hesibandin dema:
- Xeridare pejirandineh bi nivisi ragihine
- Di nav 14 rojan de xeletiyek tune an teneh xeletiyah piçuk ragihandih bûn
- Xeridare kare bi awayeh hilberîner bikar bine (go-live)
- Pere dawiyeh beh parastineh hatibe dayine
8.3 Qada proje ya standart dihewine:
Qonaxa diseyn: 2 doreh revision bo draft
Qonaxa perwerdehiye: 1 dora revision pistr temamkirine
Pistr pejirandine: Guhertin bi dem u materialan tén fatûrekirin
9 Milkiyeta Intelektual u Mafeh Bikarhani
9.1 Veguhertina Mafan: Pistr peredanina temami hemuh fatûreyan, Xeridare mafeh bikarhani bo kare li gor peskes te wergirtin. Mezerku jihan neye gotine, ev mafek bikarhani ya sade (ne-taybetmend), bi dem u erdiyeh beh sinor e bo armanca li hev hatih.
9.2 Parastina Sernivisare: Heta peredanina temami, hemuh mafeh li ser kare bi Peskesere diminin. Di bûyera derengburina pere de, Peskeser mafa xwe heye ku bikarhaniyeh qedexe bike u vegera karah jixwe radestkirih bixwaze.
9.3 Peskeser van mafan parastiye dike:
- Bikarhanina kare bo armancah reference (portfolio, malper, medyaya civaki)
- Dubarebikarhanina partah, framework u modulah kodeh bi gelemperih perekirih bo projeyah din
- Danina krediek beh deng bo afirandere di kare de (mes. "Ji aliyi mazdek ve hatiye perwerdekirin")
9.4 Lisansah Aliyen Seyen: Nermalava, framework, pirtukxane, font, wene u partah aliyen seyen yah din di bin sertenenin lisansa xwe de ne (mes. MIT, Apache, GPL, lisansah bazirganiya). Xeridare bo li gor van lisansan berpirsyar e.
10 Garantih u Mafeh Xeletiyan
10.1 Peskeser garantih dike ku xizmet li gor hewcehiyah li hev hatih in u taybetmendiyah peymani yah garantihkirih di dema pejirandineh de hebin.
10.2 Dema garantiyeh 6 meh ji pejirandineh bo nermalava u bernahemeh dijital e u 12 meh bo radestkirinah laseh.
10.3 Di bûyera daxwaziyah xeletiyan yah rast de, Peskeser bi bijartina xwe dike rastkirineh (çareserkirina xeletiye) an radestkirina bedel. Heke rastkirin du car bisekine, Xeridare dikare kemberkirina biha an (bo xeletiyah girng) fesx bixwaze.
10.4 Ji garantiyeh derdixe xeletiyan ku bibin sedema:
- Guhertin, destwerdaniyan an guhertinah ji aliyi Xeridare an aliyen seyen
- Bikarhanin, karker an meyla ne-rast
- Faktorah derveyi (sekinin hosting, nuhkirinah browser, guhertinan pergala karker, hwd.)
- Material, naverok an taybetmendiyan ku ji aliyi Xeridare hatine peskesin
- Xebitandin normal an guhertinan di mercah teknikh de
11 Berpirsyariti u Sinorkirina Berpirsyariti
11.1 Peskeser bo ziyanan ku ji bilkesti an kemehi mezin derdikevin, u ji bo birindariyan kesani (li gor Art. 100 OR) bi beh sinor berpirsyar e.
11.2 Bo kemehi hesi, Peskeser teneh bo serhildarin peywirdariyah girng yah peymani (peywirdariyah kardinal) u teneh heta miblexa ziyane peshbinih u tipa-peyman berpirsyar e.
11.3 Tixuba Berpirsyariti: Berpirsyariya temami ya Peskesere di her bûyeran de sinorkirin e bo:
Her car du qat nirxa peymane, le di her bûyeran de ji CHF 100,000.00 bo her bûyera ziyane u sala salnamehi zede nabe.
11.4 Peskeser bo van berpirsyar niye:
- Ziyanan nerastî, ziyanan encam, qezenceh winda an tasarrufah winda
- Wendabûn daneyan (Xeridare bo backup berpirsyar e)
- Ziyanan ku ji nermalava, xizmet an API yah aliyen seyen derdikevin
- Ziyanan ku ji êrîsah hacker, malware an êrîsah cyber derdikevin, bi serte ku Peskeser tedbiren ewlehi yah munasib girtibe
- Sekinîn peskeskarah hosting, xizmetah ewr an binyata tore
- Ziyanan ku ji naveroka AI-cekiri ku Xeridare beh kontrola peyda bikar dihine derdikevin
12 Parastina Daneyan
12.1 Peskeser daneyah kesani li gor Qanuna Parastina Daneyan a Swisre (DSG) di guhertoya 1 Ilon 2023 de u, li derfen peyda, Rezelan Parastina Daneyan a Gelemper a YE (GDPR) peredike.
12.2 Hurdemani der bare peredanina daneyan dikarin di Siyaseta Nepenitiyeh ya me de bibinin.
12.3 Peymaneh Peredanina Daneyan: Heke Peskeser daneyah kesani (mes. daneyah xeridaran, daneyah bikarhener) li ser naveh Xeridare peredike, peymaneh peredanina daneyan ya cuda (DPA) li gor Art. 9 DSG te avakirin.
13 Nepeniti
13.1 Her du alih peywirdar in ku hemuh agahdariya nepeniya aliyeh din ku di dema hevkariyeh de hatiye wergirtin bi zehf nepeniti parestin u teneh bo bicihkirina peymane bikar binin.
13.2 Agahdariya nepeniti bi taybet dihewine: sirreh bazirganiya, agahdariya teknikh, daneyah xeridaran, biha, stratejiyah, koda cavayi u agahdariya karsaziya ne-gelemperih.
13.3 Ev peywirdari bo dema peywendiya karsaziyeh u 5 salan pistr bidawibuna we peyda dibe.
14 Bidawikirin u Fesxkirin
14.1 Peymanah proje (peymanah bo kar) teneh bi sedem dikarin zuh bén bidawikirin. Sedem bi taybet di van bûyeran de heye:
- Serhildariya girng a peymane tevli hisyari u dema molet
- Nehabiliya an nikaribuna peredanin ya aliyekeh
- Netohibuna domdar a peskeskirina xizmetan
14.2 Di bûyera bidawikirin/fesxkirin ji aliyi Xeridare de (beh sedema ku bi Peskesere ve be):
Ber destpekkirina proje: 25% ji nirxa peymane (bihaya fesxkirine)
Pistr destpekkirina proje: Xizmetah peska bi dem u materialan + 25% ji nirxa peymana mayih
Ji 50% temamkirineh: 75% ji nirxa peymana temami
14.3 Peymanah Domdar:
- Peymanah hosting u parastine: 3 meh agahdarih bo dawiya mehe
- Peymanah SLA: Dema agahdariyeh li gor SLA-ya takekesi, bi kembun 3 meh
- Abonetiyah (IRIS Control, ARGUS Guardian): 1 meh agahdarih bo dawiya mehe
15 Heza Mezin
15.1 Aliyekeh ji bo derengburin an nebicihkirine ji ber bûyerah heza mezin ku li dervey kontrola munasib a wan in berpirsyar nabe.
15.2 Heza mezin bi taybet dihewine: karesen xwezayih, ser, terorizm, epidemih/pandemi, fermanah hikumeteh, grev, sekinîn toreh telekomûnikasyoneh an binyata ewr, êrîsah cyber yah mezin u bûyerah din yah nepeshbinih.
15.3 Aliyeh bandorkiri diveh yekser aliyeh din der bare bûyereh agahdar bike u hewlah munasib bike da ku bandoran kembike.
15.4 Heke heza mezin ji 90 rojan zede berdewam bike, her aliyeh dikare ji peymane beh daxwaziyah ziyanan ji aliyeh din vekeve.
16 Rewzah Dawiyeh
16.1 Qanuna Peyda: Qanuna Swisre bi tenahi peyda dibe, bi taybet Koda Peywirdariya Swisre (OR), beh Peymana Neteweyah Yekgirtih a Peymanah Firotin a Navneteweyih (CISG) u rezelan nakokan yah qanuna navneteweyih ya taybet.
16.2 Ciyeh Dadgeh: Ciyeh dadgehi bi tenahi bo hemuh nakok yah ku ji ve peymane an li ser ve peymane derdikevin Frauenfeld, Kantona Thurgau, Swisre ye. Ciyeh dadgehi yah qanuni yah peydiwar parastih in.
16.3 Rewza Cudakirin: Heke rewzah takekesi yah van GTC bi tamamih an bi pari neder bin an nebin, derbastiya rewzah mayih naguherin. Rewza neder we bi rewzahek derbas ku herin nêziki armanca aborih ya rewza neder be te guhertin.
16.4 Forma Nivisi: Guhertin u tekmilkerinen van GTC u ji peymanah ali forma nivisi hewce dike. Ev ji bo destbidarketinan ve hewcehiya forma nivisi peyda dibe. Email u ragihandina elektroniki ya din hewcehiya forma nivisi temam dike.
16.5 Veguheztin: Maf u peywirdariyah li gor ve peymane teneh bi motiraziya nivisi ya aliyeh din dikarin bén veguheztin. Peskeser mafa xwe heye ku daxwaziyan ji aliyen seyen re veguhezîne.
16.6 Hevkariti Tune: Van GTC hevkaritiyeh, nûnerti an peywendiya karmendiyan ava nakin. Aliyah peymandarah serbixwe ne.
16.7 Guhertin: Peskeser mafa xwe parastiye ku her dem van GTC biguherîne. Bo peymanah heyih, GTC-ya dema avakirina peymane peyda dibe. Guhertin we li ser malpereh bén wesgandine.
Dîroka Guherto
Guherto 2.0 (23 Sibat 2026): Reşvekirina temami, lezêdekirina rewzah AI, adaptasyona bo DSG 2023
Guherto 1.0 (Kanunen 2026): Guhertoya destpêki
mazdek GmbH | Kirchbergstrasse 4c | 8512 Thundorf | Swisre
Heke pirsah we der bare Merc u Serten yah me hene, ji kerema xwe bi me re li [email protected] peywendiyeh daynin